Our story

About Bennett & Fletcher

We are a search-led, assessment-backed technology talent firm. Founded in 1991, employee-owned since 2021 and independently minded.

Our story

A partnership built on two disciplines.

Bennett & Fletcher was founded in 1991 by Helen Bennett and Richard Fletcher. They had seen the same failure from different sides: a candidate who interviewed well but could not do the work, or one who could do the work but was never found. The firm was built to close that gap.

Helen brought an assessment-led approach from her background in occupational psychology. Richard brought a researcher’s view of the market and a direct-scouting method. The combination still shapes how we work: research finds the market, assessment tells you what is actually there.

The firm has grown well beyond that first office. Today we are 200 people across 11 countries, working with clients in 31. We are employee-owned, which means the people doing the work have a stake in the standard.

35

Years in business

200

People across 11 countries

1,100

Placements in the last 12 months

94%

Still in post after 12 months

Assessment

A pioneer in online assessment

Bennett & Fletcher has been designing online assessments for technology hiring since 2003. We built remote work-sample assessment into our search process long before remote hiring became standard, and we have been refining it ever since. The point was never the technology. It was to give hiring teams better evidence, earlier.

  • Online work-sample assessments since 2003
  • Structured scoring and calibration
  • Remote delivery across 31 countries

Timeline

Thirty-five years, six offices.

A few milestones, and the decisions behind them.

1991

Founded in Clerkenwell

Helen Bennett and Richard Fletcher started Bennett & Fletcher in two rooms above a print shop on Clerkenwell Road.

1994

REC corporate member

The firm joined the Recruitment & Employment Confederation and adopted its Code of Professional Practice.

1999

International search

The search practice moved beyond the UK with a CTO appointment for an Amsterdam software business.

2003

Online assessment

We began running remote work-sample assessments through a bespoke online workflow, long before remote hiring became standard.

2004

34 Clerkenwell Road

The firm moved to its current London headquarters, a short walk from the original office.

2006

Assessment practice formalised

Helen formalised the firm's assessment method around role scorecards, structured interviews and written calibration notes.

2008

APSCo member

The firm joined the Association of Professional Staffing Companies as its contract and interim work grew.

2012

Embedded hiring

The embedded hiring practice began with a six-person search team placed inside a payments business for nine months.

2014

Amsterdam office

The firm opened its European hub and Claire Devlin joined to lead enterprise client strategy.

2016

New York office

The firm opened its New York hub to support financial services and enterprise software clients on the US East Coast.

2018

Singapore office and leadership transition

The firm opened its Asia-Pacific hub. Richard stepped back from day-to-day search and Tomás Ferreira joined as chief operating officer.

2019

Austin office

The firm opened its Austin hub to support enterprise software and AI clients across the US and Canada.

2021

Employee-owned

Bennett & Fletcher became employee-owned through an Employee Ownership Trust, giving every colleague a stake in the firm.

2022

Dubai office

The firm opened its Middle East hub to support financial services and technology clients across the region.

2024

200 colleagues

Headcount reached 200 people across 11 countries, with clients hiring in 31 countries.

2026

35 years

The firm marks 35 years: 200 people, six offices, 11 countries and 1,100 placements in the last 12 months.

Values

What we mean by a good search.

Evidence over adjectives

We describe what someone has done, how they did it and where the risk sits. A shortlist should be useful, not flattering.

Long-term over quick wins

A placement that lasts is worth more than a fast one. We would rather extend a search than force a hire.

Discretion

Senior searches are sensitive. We keep names, conversations and decisions inside the process.

Craft

Research, assessment and feedback are skills. We train for them, review them and keep improving them.

Leadership

The people accountable for the standard.

Six people, six offices and a shared view of what good looks like.

Helen Bennett

Co-founder & Chairman

BSc Psychology, University of Bristol, 1983

Helen co-founded Bennett & Fletcher in 1991 after eight years in assessment and selection. She shaped the firm's assessment-led approach and still chairs the annual review of its scorecards, interview standards and calibration process.

Previously: A UK assessment consultancy

Richard Fletcher

Co-founder & Non-Executive Director

BSc Computer Science, University of Manchester, 1983

Richard began his career as a researcher in 1984 and built the firm's direct-scouting method. He stepped back from day-to-day search in 2018 and remains a non-executive director, with a particular interest in research quality and long-term client relationships.

Previously: A UK technology search firm, from 1984

Claire Devlin

Chief Executive

BA History, University of Leeds, 1999

Claire joined in 2014 and became chief executive in 2019. She leads client strategy and the firm's Fortune 500 partnerships, with a focus on making senior hiring more evidence-based and less reactive.

Previously: A global technology search firm

Marcus Okafor

Managing Director, Global Search

BSc Computer Science, University of Lagos, 2004; MSc Information Systems, University of Amsterdam, 2006

Marcus joined in 2011 and leads global search across AI, data and engineering. He has built search teams in London, Amsterdam, New York and Singapore, and works closely with founders and CTOs on senior technical appointments.

Previously: A European technology scale-up

Priya Raman

Director of Assessment

BSc Psychology, University of Edinburgh, 2009; MSc Occupational Psychology, University of Nottingham, 2011

Priya joined in 2016 and owns assessment design, calibration and quality. She reviews every assessment template used by the firm and trains consultants to separate evidence from impression.

Previously: Assessment design at a FTSE 100 employer

Tomás Ferreira

Chief Operating Officer

BSc Economics, University of Porto, 2007

Tomás joined in 2018 and leads delivery, compliance and the firm's global operating model. He is responsible for the systems that keep searches consistent across six offices and eleven countries.

Previously: Operations roles in professional services

Offices

Six hubs, one operating model.

Our people work across 11 countries. These are the six places we call home.

Opened 2014

Amsterdam

European hub

Keizersgracht 241
1016 EA Amsterdam
Netherlands

amsterdam@bennett-fletcher.com

Our European search and assessment team, supporting clients across the Benelux, Germany and the Nordics.

Opened 2016

New York

US East Coast hub

200 Park Avenue
17th Floor
New York, NY 10166
United States

+1 212 555 0182

newyork@bennett-fletcher.com

Our New York team works with financial services, enterprise software and AI businesses across the US East Coast.

Opened 2018

Singapore

Asia-Pacific hub

1 Raffles Place
#20-61
Singapore 048616

singapore@bennett-fletcher.com

Our Asia-Pacific team supports clients across Singapore, Hong Kong, Australia and the wider region.

Opened 2019

Austin

North American hub

300 West 6th Street
Suite 2100
Austin, TX 78701
United States

+1 512 555 0148

austin@bennett-fletcher.com

Our Austin team works with enterprise software, payments and AI businesses across the US and Canada.

Opened 2022

Dubai

Middle East hub

Gate Village 4
Level 3
Dubai International Financial Centre
Dubai, UAE

dubai@bennett-fletcher.com

Our Dubai team supports financial services and technology clients across the Middle East.

Standards

Accreditations, awards and the things we measure.

We are judged by retention and repeat business, not by a shelf of awards. Recognition is welcome; the metrics matter more. The accreditations below are part of how we run the firm, not a substitute for doing the work properly.

  • RECCorporate member since 1994
  • APSCoMember since 2008
  • ISO 27001:2022Certified since 2022
  • Cyber Essentials PlusCertified since 2021
  • ICORegistered data controller
  • Living Wage EmployerAccredited since 2018
  • Tech Talent CharterSignatory since 2019

Recognition

  • The UK Technology Talent Awards 2025
    Finalist, Specialist Recruitment Firm
  • The Talent & Assessment Awards 2024
    Finalist, Assessment-Led Search

How the firm is made up

  • 82 consultants
  • 44 researchers
  • 18 assessment specialists
  • 56 operations and central team

Responsibility

How we work, beyond the search.

We publish what we measure, including the parts that are not flattering.

Diversity

Women make up 46% of our people and 2 of our 6 leadership team. 28% of colleagues are from minority ethnic backgrounds. We publish an annual diversity note and report progress against it.

Our use of AI

We use AI to support research, drafting and scheduling. We do not use it to screen, rank or reject candidates. Every shortlist is reviewed by a consultant, and every recommendation is ours.

Our environmental approach

We measure and report our business travel emissions annually, buy renewable electricity for our offices and include environmental considerations in our supplier reviews. We are a Living Wage Employer and publish an annual diversity and impact note.

Contact

Start with a conversation.

Tell us what you are building, the role you need to fill and the timeline. We will come back within one working day.